CANCELLATION policy

A 50% deposit is required to secure all spa bookings, with the remaining balance payable on the day of your treatment.

Cancellations made within 24 hours of your appointment will incur a fee of 50% of your treatment. No-shows will incur a fee of 100% of your treatment.

If you need to reschedule with more than 24 hours' notice, your deposit can be transferred to your new appointment.

Booking with a Heartwood Gift Card? Please call our team on +61 (8) 9384 3084 to arrange your booking.

Thank you for your understanding.

If you have any questions, please don't hesitate to contact us.

Phone: +61 (8) 9384 3084

Email: woody@heartwoodco.com.au